Introduction

Welcome to Deus Etrnl AI Automation Agency. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI automation services, visit our website, or interact with us in any way.

By accessing or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address, and company name.
• Account Information: Username, password, account preferences, and usage history.
• Payment Information: Credit card details, billing address, and transaction history.
• Professional Information: Job title, industry, company size, and business needs.
• Communication Data: Information provided in emails, chat sessions, support requests, and feedback forms.
• Technical Information: IP address, device information, browser type, operating system, and other technical identifiers.

Data Processed Through Our AI Services

When you use our AI automation services, we may process:

• Input Data: Text, images, documents, or other content you provide to our AI systems.
• Output Data: Results, analysis, or transformations generated by our AI systems.
• Training Data: Information used to improve our AI models and services.
• Usage Patterns: How you interact with our AI tools, frequency of use, and feature preferences.

Automated Data Collection

We automatically collect certain information when you visit our website or use our services:

• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, gather usage information, and enable certain site functionality.
• Log Files: We collect server logs that may include IP addresses, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
• Analytics Data: We use analytics tools to understand how visitors use our website and services.

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our AI automation services
• Processing transactions and managing your account
• Responding to inquiries and providing customer support
• Sending administrative information, such as updates, security alerts, and support messages
• Sending marketing communications about our products, services, and events
• Personalizing your experience and delivering tailored content
• Monitoring and analyzing trends, usage, and activities
• Detecting, preventing, and addressing technical issues, fraud, or illegal activities
• Complying with legal obligations
• Training and improving our AI models and algorithms
• Conducting research and development for new features and services

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position

For data processed through our AI services, we may retain this information according to separate data processing agreements or as necessary to improve our AI models, with appropriate safeguards in place.

Information Sharing and Disclosure

We may share your information with:

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

Business Transfers

If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent

We may share your information with third parties when we have your consent to do so.

Affiliates and Partners

We may share your information with our affiliates (companies under common ownership or control) or business partners when necessary to provide our services.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

For European Economic Area (EEA) Residents

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Restrict processing of your personal data
• Data portability
• Object to processing of your personal data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

For California Residents

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), you have the right to:

• Know what personal information is being collected
• Know whether your personal information is sold or disclosed and to whom
• Say no to the sale of personal information
• Access your personal information
• Request deletion of your personal information
• Non-discrimination for exercising your privacy rights
• Correct inaccurate personal information
• Limit use and disclosure of sensitive personal information

For Residents of Other Jurisdictions

Additional rights may be available under local laws. Please contact us to learn more.

How to Exercise Your Rights

To exercise your privacy rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

AI-Specific Privacy Considerations

AI Model Training

We may use de-identified or aggregated data to train and improve our AI models. This helps us enhance the quality, accuracy, and functionality of our services.

Algorithmic Decision-Making

Some of our services involve automated decision-making or profiling. You have the right to:

• Obtain human intervention in the decision-making process
• Express your point of view regarding automated decisions
• Contest automated decisions
• Understand the logic involved in such decisions

AI Data Processing Safeguards

We implement various safeguards for AI-processed data, including:

• Data minimization principles
• Regular audits of AI systems
• Bias detection and mitigation measures
• Quality control processes
• Regular privacy impact assessments

International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. When we transfer personal information across borders, we take steps to ensure that your information receives an adequate level of protection wherever it is processed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

Third-Party Links and Services

Our website and services may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us recognize your device and provide a more personalized and convenient experience.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly.
• Preference Cookies: Remember your settings and preferences.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. However, if you disable certain cookies, you may not be able to use all the features of our website.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: